Terms of Service

🌟 COMMUNITY GUIDELINES

To keep our server safe and organized, please adhere to the following rules:

  • Official Sales Only: Member-to-member buying, selling, or trading is strictly prohibited to keep our chat secure and focused.
  • No DM Advertising: Unsolicited DMs promoting outside services, markets, or Discord links will result in an immediate ban.
  • Pings & Orders: Avoid spamming staff pings. If you have an active order, constant pinging will slow down processing times.
  • Direct Support Only: Open a ticket for assistance. Do not bring third parties (friends/clients) into your ticket, as this complicates resolution and may result in a mutual timeout.
  • Patience Required: We strive for instant delivery, but real-life obligations and high order volumes can occasionally cause minor delays.
  • Payment Accuracy: Always double-check your payment details before sending. We are not responsible for funds sent to incorrect addresses or accounts.

📦 PRODUCT & WARRANTY POLICY


All products provided are legally obtained unless explicitly stated otherwise.

🛡️ Warranty Tiers


  • Lyff: 0% Auto-Claim risk.
  • Full Warranty: 25-Day Revoke Warranty + 0% Auto-Claim risk.
  • Legal Paid: Gold Standard — 0% Auto-Claim risk & 0% Revoke risk.

🛡️ Claiming Your Warranty

  • Video Proof Required: You must provide an uninterrupted, continuous video recording starting from the exact moment of purchase/delivery showing the issue in real time.
  • Upload Links: Infinite regen is capped at 20 hours.
  • Exclusions: Discord waves are explicitly excluded from warranty coverage.

❌ NO REFUND POLICY


  • Strict Final Sale: All purchases are final. We do not offer cash or crypto refunds under any circumstances.
  • Replacements Only: In the rare event of a supplier or delivery issue, a replacement product or store balance/coupon compensation will be provided.
  • Non-Refundable Items: Mettys, slots, roles, supplier lists, and source codes are strictly non-exchangeable and non-refundable.

💳 CHECKOUT & SHOP TOS


  • Invoice Disputes: Any invoice issue requires continuous video verification from the start of the checkout process.
  • Out-of-Stock Compensation: If an item sells out mid-checkout, compensation will be issued via account balance or discount credit.
  • Feedback: We target 5-star service. If you encounter any issue, contact support via ticket to resolve it before leaving feedback.


By completing any purchase, you automatically agree to all terms above.